“Our Customers are retired Navy, Marine Corps and Coast Guard Service Members, their spouses and families. 

They have earned our respect by dedicating their lives to the defense of the United States. 

They have sweated and bled in distant lands, forgone the stability and pleasures of family life and followed the orders given them without regard to personal cost. 

We should take great pride in assuring that their needs are fulfilled.

Military retirees and their families are sometimes forgotten by the taxpayers, suffer when the budget is cut and are not always in the forefront of the thoughts of planners preoccupied with youth and strength. 

We are their support, their problem solvers and in many cases their only official contact with the government they have served so nobly. 

...we owe them nothing less than...

 superb service, respect and open communication. 

...we will treat each retiree, spouse or family member as if...

 they personally were the ones who stood watch while we slept last night.

We will not compromise our service to our shipmates for selfish pride or convenience, cost reduction or contrary priorities or political consideration... 

our self-respect and satisfaction comes from representing them and serving them well.”